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Website Behavioral Intelligence and Customer Insights

 

Find, FIX and Stop Revenue Loss from Customer Struggles on your Website.

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23.3% Average Lift in Conversion

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  Key Features

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  • Insight Reports Revenue at Risk

  • Full Session Replay

  • Mobile / Tablet Friendly

  • Session Filtering

  • Form Entry Capture

  • Multi Dimensional Heatmaps

  • In Page Click Analysis

  • Conversion Funnels

  • Detailed Form Analytics

  • Field Drop-Off

  • API and Integration

DataEM is proud to have a partnership with SessionCam. SessionCam collects and records all website activity to cloud based servers and provides real time data that models visitor behavior.

 

SessionCam's Insight Report  identifies "Actionable Items". This includes struggle pages, errors and key journeys to identify issues and areas where there are opportunities to improve the UX/UI. 

 

Capitalizing on Insights and/or correcting problems will lead to increased conversions and customer satisfaction.

Insight Reports - Revenue at Risk

UNIQUE COMPETITIVE ADVANTAGE - SessionCam ONLY

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The SessionCam Insight Report identifies Revenue at Risk ($) as it assembles information from:

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  • Customer Journey Mapping

  • Error Detection

  • Struggle Detection

  • Anomaly Detection

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Customer Journey Mapping is a SessionCam feature that automatically detects and compares visitor routes through a website to identify the most profitable paths to purchase.

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Error Detection is a feature where SessionCam exposes the most costly website error messages. Error Detection is updated automatically each day, displaying the errors that have the most impact on the user experience.

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Struggle Detection uses  a SessionCam, proprietary machine-learning algorithm automatically identifies and measures the areas of a website which cause frustration by calculating a Customer Struggle (CS) score for user behavior on each page and for each session.

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Anomaly Detection is a feature SessionCam  identifies the most important issues and automatically generates a daily list of conversion opportunities.  The opportunities identified are prioritized by the total lost revenue associated with each issue. This means you can immediately focus on the most costly and important issues.

ONE MONTH FREE TRIAL

SessionCam does so much more! Simply fill out the form or reply to one of the emails below to learn more, obtain marketing collateral or to schedule one of our executive briefing 20 Minute Demos.

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